Advice

Telephone: 116 123 (24 hours a day, free to call)
Email:  jo@samaritans.org
Website:  https://www.samaritans.org

Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text: 85258
Website:  https://www.giveusashout.org/

Telephone: 0800 1111
Website:  www.childline.org.uk

ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything – no problem is too big or too small.

If the person seems really unwell, and you are worried about their safety, you should encourage them to seek help.

How to support someone in crisis

The Herbert Protocol is just that; by family members or carers joining the Protocol, the Police would gain access to important information as soon as possible, helping to speed up and simplify the response, ensuring that the right information is readily available so that the search can be targeted appropriately and effectively for those vulnerable, missing people of Merseyside.

Registered Charity Number: 1166213

Emergency Services Training Centre

2 East Street

Birkenhead

Merseyside

CH41 1BY